Privacy Policy & Cookies

Swan Partners Privacy Policy

  1. Identify and Contact Details

This privacy notice details how we use personal information collected in the course of our business

Swan Partners Limited, as the data controller, is committed to treating your personal information with care and respect.  We comply with the relevant data protection legislation in the UK (including the EU General Data Protection regulations (GDPR).

You can contact us at 3rd Floor, St. Bartholomew House, 92 Fleet Street, London EC4Y 1DG or by emailing info@swan-partners.co.uk

  1. The Data

Whilst you interact with us, we may collect information that is personally identifiable.  The tables below describe the information we collect and why we do so.

Website Visitors

Information Collected Purpose Legal Basis
Your IP address
Technical information about your browser
The pages you visit and your activities whilst browsing our site
To help us to understand how people use our site
To help our service providers to diagnose and repair faults
To help us to detect and respond to hacking and other criminal activity.
Legitimate interests
Your contact details
Information you provide via email using the website email link
To allow us to respond to your enquiry

Consent

 
Prospects

Information Collected Purpose Legal Basis
Contact details
Proposals
General correspondence
Meetings and appointments
Logos
Proposal related information
To develop a business-related relationship and opportunity conversion Legitimate interests

 
Clients

Information Collected Purpose Legal Basis
Contact details
Contracts
Proposals
Financial information
General correspondence
Meetings and appointments
Logos
Project related information
To undertake agreed business delivery
Ongoing marketing activity e.g. Brochures
Necessary for contract
Legitimate interest

 
Suppliers

Information Collected Purpose Legal Basis
Financial information
Contact details
Contracts
Bank details
To enable the provision of goods and service delivery to Swan Partners Necessary for contract

 

  1. Data Sharing

We may share your information with other companies in line with the purposes listed above.  In all cases, we have contracts and agreements in place to ensure that your information is protected and is not used for any other purpose than those listed above.  Companies that we share information with are:

  • Other companies within our group
  • Companies involved with the design, hosting and maintenance of the website and our email and IT systems and with providing us with IT and communications services
  • Legal and professional advisers
  1. International Transfer

Some information is stored and processed outside of the EEA.  Where information is transferred outside of the EEA, we ensure that appropriate safeguards are in place to protect your information to the same or an equivalent level as would be found in UK and EU data protection legislation.  The safeguards we use are:

  • Ensuring the country is the subject of an EU adequacy decision; or
  • Ensuring the company is a member of an adequate. Legally-binding scheme such as EU-US Privacy Shield; or
  • Ensuring the contract includes ICO-approved model contract clauses; or
  • Ensuring the organisation is subject to ICO-approved binding corporate rules or an ICO-approved code of conduct.
  1. Retention

In accord with relevant data protection legislation, we will not retain your information for longer than is necessary for the purposes listed above and to deal with any complaint or dispute you may have.  If you require further information about our information retention policies, please contact us.
 

  1. Your Rights

Under UK and EU data protection legislation, you have a number of rights with respect to your information.  These include:

  • The right to be informed about the information we hold about you
  • The right of access to the information we hold about you
  • The right to have any errors rectified
  • The right to withdraw consent (where consent is the basis of processing)
  • The right to object to processing

If you have any questions about the information we hold, how we use it or how to exercise these rights, please contact us.

  1. Complaints

If you have any cause for complaint about the way we care for your information, please do contact us and we will do our best to resolve the situation for you.  You also have the right to complain directly to the Information Commissioner’s Office.  You can find details of how to contact them here: https://ico.org.uk/concerns/  or by calling their helpline on 0303 123 1113.
 

  1. Cookies

To make this site work properly, we sometimes place small data files called cookies on your device. Most websites do this too.

A cookie is a small text file that a website saves on your computer or mobile device when you visit the site. It enables the website to remember your actions and preferences (such as login, language, font size and other display preferences) over a period of time, so you don’t have to keep re-entering them whenever you come back to the site or browse from one page to another.

How do we use cookies?

A number of our pages use cookies to remember:

  • your display preferences, such as contrast colour settings or font size
  • if you have agreed (or not) to our use of cookies on this site

Also, some videos embedded in our pages use a cookie to anonymously gather statistics on how you got there and what videos you visited.

Cookies are also stored by Google Analytics, the Google service which measures the effectiveness and efficiency of the website.

Enabling these cookies is not strictly necessary for the website to work but it will provide you with a better browsing experience. You can delete or block these cookies, but if you do that some features of this site may not work as intended.

The cookie-related information is not used to identify you personally and the pattern data is fully under our control. These cookies are not used for any purpose other than those described here.

How to control cookies

You can control and/or delete cookies as you wish – for details, see aboutcookies.org. You can delete all cookies that are already on your computer and you can set most browsers to prevent them from being placed. If you do this, however, you may have to manually adjust some preferences every time you visit a site and some services and functionalities may not work.